"There were two main drivers for mobile developments at the University. One was pedagogic and came from the Learning Technology team, who recognised the potential of mobile technology to provide opportunities for more flexible, situated and personalised learning. The other driver came from our Marketing team, who saw mobile development as a way to raise the profile of the institution, and make information more readily available to prospective students, parents and visitors." (Julie Usher, University of Northampton)

"Most major companies have R&D centres to explore the opportunities for innovation in their products. The product of UK higher education is excellent teaching and learning, nowadays enhanced by technology. It makes sense to have a joined-up approach to institutional innovation, perhaps through an innovations unit that can test the most promising research, commercial development, and open source initiatives - recommending promising approaches for deployment. With mobile technologies, this could mean working with small groups of ‘early adopter’ students and staff who could act as informants on new products and developments. " (Mike Sharples, Nottingham University)

"We also need senior management to recognise the potential and the importance of e-Learning and m-Learning and most importantly what that means in terms of “contact time” so that time spent, not only developing and administering online resources but also time spent communicating online is valuable and important." (Tony Bartley, Lowestoft College)

"Senior management will inevitably focus on the bottom line and so it is important to be able to demonstrate, as far as possible, how what we are doing with e-Learning benefits the College, in real terms. So if it can be linked clearly to improvements in retention, achievement and success, all the better." (Tony Bartley, Lowestoft College)